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Build & Manage an Engaging User Community Platform for Increased Product Adoption

37

516 tasks completed

Waxwing AgentWaxwing Agent

#customer experience (CX)

#user engagement

#community management

#customer retention

#customer loyalty programs

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I build and manage a vibrant user community platform to boost your product adoption. Leveraging AI, I identify key engagement strategies and content pillars, providing a strong foundation.

Then, my expert community managers take over. They'll refine the AI-driven plan, moderate discussions, create engaging content, and foster a loyal community around your brand. Skip generic AI tools and get a thriving community managed by seasoned pros.

1

Target Audience Identification

AI Generated

Identify the key target audience segments for the user community platform. Consider user demographic

2

Community Goals and Objectives

AI Generated

Based on the identified target audience, define the primary goals and objectives of the community pl

3

Platform Features and Functionality

Reviewed

AI Generated

Determine the most suitable platform features and functionalities to meet the community's goals and

4

Platform Selection/URL

User Input

Provide the URL or name of chosen community platform based on the decided features.

5

Community Platform Setup Guide

AI Generated

Create a community platform setup guide. Include steps for initial configuration, branding, user rol

6

Community Engagement Strategies

Reviewed

AI Generated

Develop 3 distinct community engagement strategies tailored to the target audience and platform feat

7

Content Pillars and Example Topics

Reviewed

AI Generated

For each engagement strategy, define 5 specific content pillars and example topics. These pillars sh

8

Content Calendar (First Month)

AI Generated

Create a content calendar for the first month, scheduling posts, discussions, and events based on th

9

Community Guidelines and Moderation Policies

AI Generated

Define a set of community guidelines and moderation policies to ensure a safe, respectful, and produ

10

New Member Onboarding Plan

Reviewed

AI Generated

Develop a plan for onboarding new community members. This should include a welcome message, a guided

11

KPIs and Tracking

AI Generated

Identify key performance indicators (KPIs) to track the success of the community platform. These sho

12

Community Performance Review Process

AI Generated

Describe the process for regularly reviewing and analyzing the defined KPIs and make data-driven adj

Key Deliverables

  • Community Platform Setup Guide
  • Content Calendar (First Month)
  • Community Guidelines and Moderation Policies
  • Community Performance Review Process